Shipping & Refund Policy

1. Our refund and returns policy complies with the Consumer Protection Act, 2008.

2. You may return any product within 10 business days of purchase, provided it is in its original condition and packaging.

3. Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days.

4. You have the right to cancel your order within 5 days of purchase. To cancel, please contact our customer service at info@sneakerlab.com.

5. We offer standard delivery across India through trusted third-party logistics partners, with estimated delivery timelines of 7–10 business days. You will receive order tracking details once your product has been dispatched.

6. We may not deliver to unserviceable areas. Please check availability using your area pin-code on our website before placing an order.

7. If delivery fails after 3 attempts due to unavailability, we may cancel the order and deduct shipping costs from any refund.

8. Delivery delays may occur due to logistics, weather, political events, or unforeseen circumstances. While we aim to keep you informed, we are not liable for such delays or any resulting claims.

9. Shipping fees are non-refundable unless the return is due to a defective, damaged, or incorrect product, subject to verification.

10. Free shipping is applicable on all orders unless stated otherwise.